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If the order status is not "Shipped" or "Processing," you can change the address by clicking on the edit icon in the "Actions" column. Once the order is open, select the "Shipping address" tab and update any information that is needed. Click "Save" and yo

If you see either of these two shipping messages, the shipping company has received your information and tracking number but your package has not been scanned in their facility yet. Wait a day or two and see if the problem resolves itself.

If your order is lost or damaged, we will file a claim for you. If you are sending us a package through your own shipper, you will need to file the claim with them.

RuiZhi fills all orders within 24 hours of receipt, provided they are approved to ship. Shipments will not be processed on Sundays, holidays, or during any event that would cause a facility to close (acts of God, severe inclement weather, etc.). However,

Send an ASN (Advanced Shipping Notice). It will inform ChinaDivision of how many units we will be receiving from your supplier. An ASN is electronic information concerning a single shipment of movable units sent to a WMS from suppliers and sent from a WMS

One of our warehouse is located in Shenzhen of China, a neighbor city of Hong Kong, which is very convenient for handling exports,also we have warehouse is located in Guangzhou,Vietnam,Thailand.

For small businessIf. You can invest over $500 in a product, we can help you find a factory to make your products, customize packaging, and achieve your brand dreams For medium or large business. We can offer a lower service rate, credit payment terms, u

We can serve all your eCommerce requirements, including private labeling, FNSKU stickers, shipping to Amazon, drop-shipping from China for Shopify sellers.

1) High Responsibility for Quality Assurance. 2) Taking Clients Seriously, Looking for Long-term Relationship. 3) Competitive Price for Wide Range of Products. 4) Various Services to Help Your Business Grow Fast.